DAS: The Secret of Disney With a Special Needs Child


DAS: The Secret of Disney With a Special Needs Child Minerva Roca Contributor Miami Mom Collective

Being a Disney addict with a special need’s child made my experience at Disney particularly difficult. That was until another mom with a special needs child told me the secret that was never meant to be a secret. She told me about the DAS program.

The Disability Access Service (DAS) is a program that is intended to help park guests who have a disability or have a family member with a disability that prevents them from being able to wait in a typical line.

DAS: The Secret of Disney With a Special Needs Child Minerva Roca Contributor Miami Mom CollectiveDisney says that they try to make sure that every guest gets the opportunity to experience the most wonderful place on earth, no matter your special circumstances. I always heard this, but I never personally experienced it until we learned about the pass.

My son has ADHD, Asperger’s, and cerebral palsy, which means waiting in long lines with him is close to impossible.

DAS: The Secret of Disney With a Special Needs Child Minerva Roca Contributor Miami Mom Collective

This is exactly the reason that the DAS program was made.

DAS is to help park guests who have a disability or have a family member with a disability that stops them from being able to wait in a long line. The DAS is not for guests who have a mobility issue, only for those who can’t wait in a normal line. A guest whose disability is based on the need to use a wheelchair or scooter does not qualify for the DAS program.

Once you get the DAS pass it is good for up to 60 days, depending on your ticket. For annual pass holders, you will need to renew your DAS pass every 60 days or as needed.

Minerva Roca Contributor Miami Mom CollectiveHere is how to see if you qualify for the DAS pass!

  • Get to Walt Disney World
  • Go to Guest Relations at the main entrance of the park you are going to:

Magic Kingdom – City Hall
Animal Kingdom – Guest relations lobby near the main entrance
Hollywood Studios – Guest relations lobby near turnstiles
Epcot – Guest relations lobby near Spaceship Earth

  • Speak to guest relations cast members to receive individualized assistance based on your specific needs.

A guest relations cast member may be able to help with other accommodations if the DAS pass is not right for you.

Minerva Roca Contributor Miami Mom Collective

If you qualify, the registration process is pretty simple.

  • You will need to provide your information to the guest relations cast member.
  • The cast member will take a picture of the guest that requires the DAS pass.
  • You will need to present the tickets for all the members of the party. They will all link in the DAS system.
  • The cast member will review the information and ask you to sign the terms & conditions.

At that point, you are all done with the DAS registration process. All you have to do now is enjoy the park.

Minerva Roca Contributor Miami Mom Collective

Using the DAS pass is super easy!

All you have to do is:

  • Go to an attraction
  • Let them know you have a DAS pass
  • Show them your ticket
  • They will scan it and give you a return time, which is similar to the current wait times.
  • At that point, you are free to enjoy other theme park offerings such as meeting a character, grabbing a bite to eat, enjoying entertainment and you can even visit another attraction until your return time.
  • You just show your ticket to the cast member and let them know you have a return time.
  • After you ride that ride, you can use the DAS pass again for either that ride or another one.

Minverva Roca Contributor Miami Mom Collective

Some important facts to know when using your DAS pass are:

  • Disney is unable to provide accommodations in advance of a guest visit.
  • You can use the DAS in conjunction with Disney FastPass+ Service.
  • Cast members can only issue one active return time at a time.
  • Return times are valid to redeem from return time until prior to park closing.
  • The member that has the DAS must be riding the ride that you are requesting the DAS return time for.
  • This being said, any member of the party originally registered can run ahead and request a return time for the whole party.
  • Only the members of your party that originally registered, with a valid ticket, can use the return times with the guest that has the pass. So, this means that the entire party must be there when you originally registered, or you will not be able to ride with the DAS pass member.

If you have any questions or need additional assistance with the DAS program, please contact WDW Disability Services. You can reach them at (407) 560-2547 or [email protected]

Editor’s Note: Before you plan your next trip to Disney, be sure to check out all of our amazing Disney content! From information about annual passes to where to get Disney gear to our exclusive Disney Guide, you’ll have everything you need to plan a Disney experience your family won’t soon forget!

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Minnie is an outgoing, sweet, caring, and trustworthy 30-year-old Miami native of Cuban nationality. She is a mommy of 3, a 14-year-old girl, a 9-year-old boy, and a 3-year-old girl. She is a special needs mom. She loves everything having to do with self-improvement for the mind, body, and spirit. She has struggled with and currently has depression and anxiety. She is book smart, loves school and learning, and has a bachelor’s degree in Human Resources and Marketing. She is a Mompreneur! She is the owner of Minnie Roca – The Digital Marketing Mama Digital Marketing Agency, where she focuses on helping fellow Mompreneurs or Mom Business Owners show up properly on social to build their brand and drive sales while they focus on the revenue building portion of their business while still having time for their families. She is also the owner of Learning with Ms. Minnie where she makes educational printables for busy moms and therapists. To stay connected you can check her out at minnieroca.com or connect with her on her socials!


  1. Thank you I am just really happy to help out. It took me a while before I even found out about it.

  2. You have a beautiful family! Glad you enjoyed your trip and I know lots of families will find this article useful.

  3. Very informative!! I will definitely be sharing with some of my students and their families! Thank you for the info!

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